1. Introduction

Welcome to Utowpia Caravans and Motorhomes. We are committed to respecting your privacy and protecting any information you may provide while using our website.

This Privacy Policy outlines how we handle personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect limited personal information when you:

• Contact us via our website forms, email, or phone

• Make an enquiry about our products or services

This may include:

• Your name

• Email address

• Telephone number

• Details related to your enquiry

Please note: We do not store or retain any customer data. Any information you provide is used solely to respond to your enquiry and is not kept beyond the purpose of the communication.

3. How We Use Your Information

We use the information you provide strictly to:

• Respond to your enquiries

• Provide information about our products and services if requested

• Maintain our website functionality and security

We do not use your data for marketing purposes unless you have explicitly opted in.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience and help us understand website traffic. You can manage or disable cookies at any time through your browser settings. For more information, please refer to our [Cookie Policy].

5. Third-Party Sharing

We do not sell, rent, or share your personal information with third parties for marketing. We may use trusted third-party services (e.g., website hosting or analytics) who may temporarily process data on our behalf, solely for website performance and security purposes.

6. Your Rights (Under UK GDPR)

You have the right to:

• Access any personal data we may hold about you (if any)

• Request correction or deletion of your data

• Object to or restrict data processing

• Withdraw your consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Security

We take all reasonable steps to ensure your information is handled securely. However, as we do not retain personal data, your information is not stored beyond the duration of your enquiry.

8. Changes to This Policy

We may update this Privacy Policy to remain compliant with legal requirements or reflect changes in our practices. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle data, please contact:

Utowpia Caravans and Motorhomes